1. Introduction

I am committed to protecting your privacy and ensuring that your personal information is handled responsibly and in compliance with the Protection of Personal Information Act (POPIA). This Privacy Policy explains how I collect, use, store, and protect your personal data when you visit this website or engage with my psychological services.

2. What Personal Information I Collect

I may collect and process the following types of personal information:

Identification Details: Full name, ID number, date of birth.

Contact Information: Email address, phone number, physical address.

Medical and Psychological Information: Health history, session notes, referrals (collected during therapy).

Billing and Payment Details: Medical aid information, banking details for payment processing.

Website Usage Data: IP address, browser type, and cookies when visiting our website.

3. How I Use Your Information

I collect personal information to:
1. Provide psychological services and schedule appointments.
2. Maintain confidential client records.
3. Process billing and medical aid claims.
4. Improve our website and services.
5. Communicate important updates, appointment reminders, or responses to inquiries.

6. Refer to debt recovery services, if necessary.

4. How I Store and Protect Your Information

I implement strict security measures to safeguard your data, including:

1. Secure electronic record-keeping.

2. Encrypted communication and data storage.

3. Limited access to client files (only authorized personnel).

4. Compliance with ethical and legal confidentiality requirements.

5. Sharing of Personal Information

I will never sell, rent, or share your personal information without your consent, except in the following circumstances:

Legal Requirements: If required by law, court order, or regulatory authority.

Medical Aid Providers: If applicable, to process claims.

Emergency Situations: If there is a risk of harm to yourself or others.

Debt Collection Agency: If the account is referred to debt collection services.

6. Your Rights Under POPIA

You have the right to:
1. Request access to your personal information.
2. Ask for corrections if your data is inaccurate.
3. Withdraw consent for certain data processing.
4. Request that your information be deleted (subject to legal and ethical obligations).

To exercise these rights, please contact me at:
📧 beverleyt.psych@gmail.com
📞 073 197 2832

7. Cookies and Website Tracking

The website may use cookies to improve user experience. You can adjust your browser settings to refuse cookies, but this may affect certain website features.

8. Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised date.

9. Contact Information

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📍 Birt Street Medical Centre, 7 Birt Street, Raedene Estate, Johannesburg
📧 beverleyt.psych@gmail.com
📞 073 197 2832